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A quick way to know about KIPS virtual
General
What is KIPS VIRTUAL?
KIPS Virtual is an online facility for students of classes 9, 10, 1st year, 2nd year, and entry test preparation, where they can purchase courses and learn online through video lectures, readings, tests, and teacher support.
Which browser is recommended for using KIPS VIRTUAL?
The updated version of Google Chrome is recommended for KIPS Virtual. However, Microsoft Edge, Mozilla FireFox and Safari also support KIPS Virtual.
Which mobile OS version is recommended for using KIPS VIRTUAL App?
Android devices need to have 6.0 or above and IOS devices need to have 11.0 or above for a hassle-free experience.
Are there any specific requirements of Internet Connection for KIPS VIRTUAL?
High speed uninterrupted internet connection is required for attempting tests, watching videos and readings, and using all other features without any hindrance. (3G connection or above is recommended for mobile users)
KIPS Virtual Accounts
What do I do if I forget my student account password?
In case you forget your password, click the "Forgot Password" link on the login page. After entering your username, your new password will be sent to your registered contact number.
How do I recover my student account in case I forget my username?
Send an Email to support@kipsvirtual.com. Your credentials (username and password) will be sent to your registered contact number.
How long does my student account remain valid?
Once you have signed up, your account remains valid for as long as you wish to keep it.
How To's
How do I attempt tests, watch videos, and view readings?
When you click on a subject's tab on "My Programs" page, you will find readings, videos, tests,and assignments. Alternatively, you can search for your desired videos and readings.
How do I report a mistake I find in a question, its answer, or in readings and videos etc.?
You can report a mistake by clicking on the "Report" icon in videos, readings, tests, and assignments. Alternatively, you may share the details of the mistake through teacher support, or through email to support@kipsvirtual.com
Support
What is teacher support?
This feature of KIPS Virtual enables you to chat with subject experts to find instant answers to your queries.
How do I access teacher support?
You can access chat from the Subject page or through the Teacher Support link in the left menu.
At what times is teacher support available?
Teacher Support is available on working days between 9 am and 9 pm.
How do I contact KIPS Virtual support team?
Send an email to support@kipsvirtual.com. Your queries will be catered within 48 hours.
How can I view my progress in my programs?
You will find a 'Stats' link in the left menu. From there, you can view a graphical representation of the extent to which you have completed the course of each subject in each of your programs, along with your result in each test.
How can I know where I stand in my current session in comparison to other LMS users?
You will find a 'Leaderboard' link in the left menu. From there, you can view the top 20 positions among the students of your program.
Registration & Sessions (Campus Students Only)
How do I get registered for KIPS Campus Sessions?
To get a student account, you need to get yourself registered at a KIPS Campus or visit kips.edu.pk. Please note that all sessions are not available on KIPS VIRTUAL. For details, please contact the relevant Campus Manager.
How do I get Username and Password for the student account?
If your session is available on KIPS VIRTUAL, your username and password will be sent within 48 hours to the contact number you provided when getting registered.
Which sessions are available on KIPS Virtual?
Contact your Campus manager for information regarding the availability of a session. Not all sessions conducted in campuses are available on KIPS Virtual.
What do I do if I get registered to the wrong program? How do I change the registered program?
You need to provide all the details to the campus manager, after whose approval, your program will be changed accordingly.